www.aarontowncar.com
info@aarontowncar.com

206-972-2766
 
RESIDENTIAL PICK UPS
 

    Standard Policies & Driver Etiquette:

  • As a courtesy to our clientele, it is our policy to send you a text message 30 minutes prior to your drivers arrival.
  • As part of your reservation, we allow up to 10 min for loading cargo and passengers. If you run past this time, there is an additional charge of $1 per minute for this "at rest" period after the 10 min grace period.
  • We will always inform you when we are reaching the point of additional charges that would exceed normal trip charges
  • Additional charges will be incurred for pet transportation and excess baggage that does not fit in the cargo area

Note: Please understand that stringent time management is necessary so that we can meet our scheduled pick up times and lessen any wait for our other passengers. We appreciate your understanding and will always do our best to work with you whenever possible. Additionally, driver gratuity is not included in the price of your quote


SEA/TAC AIRPORT PICK UPS
 

    With Checked Luggage:

  • Proceed to baggage claim and retrieve checked luggage
  • Exit out any door just beyond the baggage carousels taking note of the door number
  • Call our 24 hour pick-up line at 206-972-2766 with your name and door number
  • Dispatch will provide a vehicle and driver description as well as ETA for pick-up (typically less than 5 min)

Note: Please aid us in reaching you as quickly as possible by taking note of your surroundings and moving to a less congested area during times of heavy traffic.


    Without Checked Luggage:

  • Proceed towards the baggage claim area
  • Continue forward past baggage claim area to your left and exit out any Ticketing / Departure level door
  • Call our 24 hour pick-up line at 206-972-2766 with your name and door number
  • Dispatch will provide a vehicle and driver description as well as ETA for pick-up (typically less than 5 min)

Note: DO NOT EXIT TOWARDS GROUND TRANSPORTATION. DO NOT CROSS SKYBRIDGE. Do not pass GO or collect $200.


    Clearing Customs:

  • Upon clearing customs, we request a courtesy update before proceeding to baggage claims to retrieve luggage.
  • After retrieving your luggage, please call our 24 hour pick-up line at 206-972-2766 with your name and door number.
  • Dispatch will provide a vehicle and driver description as well as ETA for pick-up (typically less than 5 min)
  • Baggage Claim/ Gate. The driver will arrive at baggage claim holding a sign with the clients name. This service is an additional $15.00

If no phone call is received after clearing customs it may result in an increased response time for our driver which could result in longer wait times for our passengers.

 
CRUISE LINE PICK UPS
 

    Cruise Line Disembarkment Procedure:

  • Cruise ship disembarkment times may vary, resulting in variable pick up times.
  • Upon arriving in port and before beginning your disembarkment from the ship, please send a courtesy text to our 24 hour pick up line at 206-972-2766. This will help us better determine your exact pick up time.
  • This is a "soft" reservation, meaning that there isn't a set pick up time, more of a window of time (example 8:00-8:30am). Providing us with an update prior to clearing customs and retrieving your luggage should give us a better opportunity to move into position once you have actually arrived at the passenger pick up area .

Note: Passenger pick up areas vary depending on the cruise line and pier of arrival. Please see more information below.


    Pier 66 - Alaskan Way Marina:

  • Once you have retrieved your luggage and are ready for pick up in the passenger area call us at 206-972-2766 You will then be provided a vehicle & driver description and location or eta, if the driver is not in position yet.
  • Please move towards the sidewalk and head south on Alaskan Way to the livery car area in front of the taxi cab waiting line.

Note: It is common for tour buses to be parked in front of the taxi line, sometimes obstructing your view of the town cars.


    Pier 91 - Smith Cove Marina

  • Once you have retrieved your luggage and are ready for pick up in the passenger area call us at 206-972-2766 and provide us with your flag number.
  • Flags are hung under the covered passenger area where ground transportation vehicles pull alongside.

Note: It is common for tour buses to be parked in front of the taxi line, sometimes obstructing your view of the town cars.